Last Updated: Mar 30 2019
All defined terms used below shall have the meanings set forth in our Terms and Conditions. See
Orders that you submit online are processed immediately and may be cancelled by sending us an email to firstname.lastname@example.org or call us at 1(800) 516 4112. In some instances you may need to wait until you receive the merchandise in order to return it.
Once an item of merchandise is delivered to you, you can return that item within 30 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging.
To initiate a return, please email us at email@example.com or call us at 1(800) 516 4112. We require a receipt or proof of purchase to accompany your return.
All returned merchandise should be sent to us at P.O. BOX 168408, Irving, TX, 75016.
For items that are manufactured by another party and resold by Us, please do not send such item back to the manufacturer.
Standard shipping and return are free, however you are responsible for paying for all express shipping costs for your returned item. Express shipping costs are non-refundable. If you receive a refund, the cost of any express return shipping will be deducted from your refund. You should consider using a track able shipping service or purchasing shipping insurance for items of value.
Refunds and Exchanges
After We have received your valid return, We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return.
If your return is accepted by Us, We will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.
If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.