Frequently Asked Questions

General 

What is Lodevole and what do you sell?

Lodevole is an online store offering an astonishing array of fashionable men’s clothing from the leading European manufacturers. Our store strives to deliver unique men’s clothes, such as men’s suits and men’s shoes, and to follow the latest trends in men’s fashion industry. Shop now in our online store of fashionable men’s clothing and choose your stylish designer suits or shoes for men.

Where are you based?

Lodevole was founded in the city of Dallas, Texas, and this is where we’re currently based. Please visit our contact us page on the main menu to get further information.

Products

What are the materials that are used for Lodevole men’s clothes?

Our men’s suits and men’s shoes as well as other pieces of clothes are made of high-quality wool, linen, cotton and other fabrics. Our partners do their best to use as much natural materials for our stylish men’s clothing as possible. Nevertheless, in some cases quality allergy-free synthetic fibers need to be added to enhance the feeling of comfort you get from wearing Lodevole clothes.

Where are Lodevole men’s clothes produced?

Lodevole partners with trusted manufacturers based in Europe. Therefore, our luxury men’s clothing is produced on certified European factories that are known for their quality clothing an unique designs.

Shipping

Do you ship internationally?

Sure! Lodevole is pleased to serve customers from all over the world. Regardless of which country you live in, your men’s suits or men’s shoes from Lodevole will definitely reach you!                                                                          

How much does the shipping cost?

The shipping fees are different for every country. As we’re based in the US, the farther you live from us, the higher the shipping costs will be. However, we’re glad to announce our ultimate offer: at the present moment we deliver all orders over $50 in the US for free! So, don’t miss your chance and shop now at our luxury men’s clothing store!

How long does the shipping take?

As a rule, the inland shipping takes up to 2-5 business days. For international orders, the duration of shipping might vary from one country to another, depending on how far from the US you live, or how fast your local delivery services work. Nevertheless, don’t worry if your shipping takes a bit longer than expected: the delivery may be prolonged due to random customs checks in your country, or any other delays that are not in our responsibility.

Returns

Can I return an item from your store if I wasn’t satisfied with it?

Yes. According to our Return Policy, you can return your items within 30 days from the moment you received them. Please keep in mind that in order to be eligible for a return or an exchange, your items must be in the original packaging, unused and generally in the same condition as when they were delivered to you. However, there’re certain cases when return or exchanges cannot be effectuated. Please consult our Return Policy for further details.

Will I have to pay for the shipping in case I initiate a return of a product?

Free shipping and return for orders above $50. If you were not satisfied with the product you received, or simply changed your mind, you can return an item by shipping it back to us, and all shipping costs will be payed by Lodevole! Therefore, no worries if you selected a wrong color or size: there will be no problem to return your item.

How can I return my order?

When you place an order with us, we send the return shipping label along with your order. This way you do not have to worry about contacting us to request a return label. Just simply attach the return label to the shipping box and send it our way. If for some reason, you do not receive the return label, you can initiate the return process by visiting https://lodevole.returnscenter.com/. Once you have initiated the return, you will get the return label via email.

Order Cancellation

Can I cancel my order?

No. As soon as you place an order, we immediately start processing it and getting your items ready for shipping. Therefore, no cancellations can be made upon payment. However, if you’re sure that you don’t need the product you ordered, you can wait until it’s shipped to you, and then return it for free and get a full refund in a matter of days.

If you have any questions, or are looking for a solution of your problem, please contact us at help@lodevole.com or call us directly at 1(800) 516 4112.

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