FREQUENTLY ASKED QUESTIONS

GENERAL

Lodevole is a luxury online fashion store offering a curated selection of men’s and women’s apparel, shoes, and accessories — all crafted in Europe using premium materials. Our collections are inspired by Italian and European fashion, with a focus on timeless elegance, high quality, and sophisticated design.

We are proudly headquartered in Dallas, Texas, USA. You can find our full contact details on the Contact Us page.

Products

Our garments are crafted from high-quality fabrics such as wool, linen, cotton, viscose, and more. Our footwear is made from genuine leather and suede. While we focus on using natural fibers, some items may contain allergy-free synthetic blends to enhance comfort, durability, and fit.

Lodevole partners with trusted, certified European manufacturers, known for their craftsmanship and attention to detail. Each item is produced with care in Europe, reflecting the highest standards of luxury fashion.


We include a detailed size guide on each product page to help you select the perfect fit. If you're unsure, feel free to contact our support team with your measurements and we’ll be happy to assist you with sizing recommendations.

Most of our garments follow a modern tailored fit — refined, structured, and designed to flatter without being overly tight. Please refer to each product’s description for specific fit details.

Versand

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  • USA orders:2–3 business days.
  • Delivery time varies by location and customs processing, but we aim for timely global delivery.

If there are any delays beyond our control (e.g., customs checks), we’ll keep you informed throughout the process.

Kehrt zurück

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No. All returns and exchanges are 100% free. If you selected the wrong item or simply changed your mind, we’ll cover the cost of return shipping.

To initiate a return or exchange:

  • Visit our Returns Portal
  • Enter your order number and email address
  • Follow the on-screen instructions to complete the process

Once approved, you’ll receive a prepaid return label and instructions.

ORDER CANCELLATION

Unfortunately, we cannot accept cancellations once an order is placed, as we begin processing immediately. However, once your item arrives, you can initiate a free return for a full refund.

For any urgent concerns, feel free to reach out to us at info@lodevole.com or call 1(800) 516 4112 and we’ll do our best to assist.